How to Cancel HelloFresh Subscription? Here are the details


HelloFresh is a weekly meal delivery service that sends pre-portioned ingredients, recipes, and step-by-step instructions to your home or office. Are you new to the service or do not know how to cancel HelloFresh subscription or you have been a customer since the beginning? Do not be concerned; we have included you. This comprehensive guide will walk you through everything you need to know about how to cancel HelloFresh subscription!

Highlights: “how to Cancel HelloFresh”

how to cancel HelloFresh subscription

About HelloFresh

Largest meal kit provider in the United States.

Head Quarters

Berlin, Germany

Founded in 

November 2011


Dominic Richter, Thomas Griesel, and Jessica Nilson

How do I cancel a HelloFresh account in an internet browser?

How do I cancel a HelloFresh account in an internet browser?

HelloFresh offers a full/partial refund or return policy for its customers. So if you are unhappy with the service or any specific meal box and want to cancel, you have that option. Canceling is easy and can be done in just a few minutes online. Login to the HelloFresh website.

Step 1- Just head over to your account settings on HelloFresh’s website 

Step 2- Click on your name in the upper right-hand corner of the page or profile.

Step 3: On this page, look for “Plan Settings.”

Step 4- Hitting Cancel Account will prompt another page asking if you are sure, you want to cancel your subscription. Hit yes to confirm your action!

How do I cancel HelloFresh by call and via email?

How do I cancel HelloFresh by call and via email?

If you are wondering if the cancellation process could be made easier, there are other cancellation options available. You can also opt for cancellation via phone call or email.

You can contact the customer care representatives at 1-800-733-2414 and request for cancellation of services.

If you prefer to communicate via email, please send an email to [email protected] Please include your account information and the effective date of cancellation to ensure the smooth execution of your request.

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How Do You Cancel Your HelloFresh Account on an iOS device?

How Do You Cancel Your HelloFresh Account on an iOS device?

The cancellation process of the HelloFresh account is super smooth even for an iPhone or iPad. Follow the given outlines-

Step 1- Open your Apple device and go to “Settings”.

Step 2- You can easily spot your profile picture at the top of your device. Click on your picture to launch the Apple ID settings.

Step 3- As you land on the Apple settings page, scroll down to locate “Subscription” on the list.

Step 4- The list of your subscription pops up next. Select HelloFresh from the list of subscriptions.

Step 5- Next it takes you to the “Edit Subscription” page. Select “Cancel Subscription”.

Step 6-  Once you choose cancellation, it gives you two options to choose from-

• Not Now

• Confirm

Step 7- Tap on Confirm to cancel the subscription.

How to Cancel HelloFresh Account on an Android Device?

How to Cancel HelloFresh Account on an Android Device

Step 1: Launch the Google Play Store by Click on the Hamburger Menu on the top-left of your Android device. Click on the menu to launch the slide-in menu.

Step 2- From the given options, scroll down to find “Subscriptions”.

Step 3- As you select “Subscription”, you will find a list of subscribed services.

Step4- From the list of services, select HelloFresh.

Step 5- In the next screen that pops up, fill your HelloFresh account-related details. Tap on the “Cancel Subscription” option.

Step 6- Follow the instructions to complete the termination of HelloFresh services.

How to Pause Your Subscription?

How to Pause Your Subscription?

Before you rush to search “How to Cancel HelloFresh”, consider the reasons for your decision. If you want to cancel due to a vacation or because you do not feel like cooking, you can use your power to “Pause” the service. HelloFresh charges you nothing for pausing your HelloFresh account.

To pause your HelloFresh subscription, follow the steps below-

Step 1- Log in to your HelloFresh account on the web/Android or iOS Device

Step 2- Tap on the “My Menu” option where you choose your weekly meal plan.

Step 3- Tap on the delivery date you wish to skip the delivery. 

Step 4- At the top of the Menu, you will find the “Edit Delivery” option.

Step 5- Select the “Skip this Week” option.

Pro-Tip: HelloFresh charges you in advance for 5 days’ worth of meals. Always submit your cancel/pause request by 11:59 PM PST at least 5 days before your next scheduled delivery.

How To Cancel HelloFresh If a Deceased Loved One Has an Active Subscription? 

How To Cancel HelloFresh If a Deceased Loved One Has an Active Subscription?

Cancellation of active subscriptions of your departed loved one is the last thing on your priority list. This is completely justified. Moreover, when you have friends and relatives to take care of your food needs. 

However, even you will not appreciate it if a food packet is left on your loved one’s doorstep every day to rot. So, let us help you with an easy cancellation guide.

Case 1- How To Cancel HelloFresh When you have an access to your loved one’s HelloFresh accounts

If you have the access to your loved one’s mobile, you can easily follow the above guidelines to unsubscribe from the HelloFresh services. If the same number is registered, the chances of a password already being saved are high.

Case 2- How To Cancel HelloFresh If you do not have access to your loved one’s HelloFresh accounts

No need to bog down, you can still get the task done. Call on 646-846-3663 (food) or go for a live chat with the support staff. Your concerns on how to cancel HelloFresh will be suitably addressed.

Final Thoughts 

The question How To Cancel HelloFresh might seem daunting at first sight, but it is not so. You can easily contact their responsive customer support team in case of any difficulty. To avoid wasting food and money, cancel the subscription at least 5 days before the next rotation meal’s renewal and recharge.

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